Web hosting reseller automation tools.

As a web hosting reseller, apart from having servers that are connected to the Internet, which let new customers know about your services via a webpage, the most critical part of your company is the set of hosting automation tools you use generally to manage your customers as well as your servers and with these tools your customers too can manage their websites.

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Control Panels: control panels allow a web hosting reseller company to get off the ground so easily. The three most popular control panels are SWsoft`s Plesk, cPanel, and H-Sphere.


Account management: From the client-end perspective, your customers should have the power to manage their accounts in terms of how they relate to your sales and IT and tech support areas of your company. By automating tasks in these areas you actually reduce the amount of man hours needed to run your company.


Site statistics: This is important to know how they are doing, without knowing how many hits they are getting on each page.


Email and Spam: Emails are one of the most important tools a web hosts. The customers should be able to add or manage or delete email addresses and delimit their access rights according to the kind of email you are providing them.


File management: Your customers need a way to get their files to your servers, whether you go with tried and true FTP or a web based solution.


HTML editor: There is a variety of feature sets and prices of HTML editor. The lowest form of editor is Notepad while some advanced editors are WYSIWYG, source editing, scripting, hotkeys, integration with FLASH etc.


Site and Directory Security:  you will have to plan in terms of how much control you want to give your customers to ensure Site and directory security.


Database and ODBC management:  This should be given to your customers to manage their connectivity to a database and to manage the objects in the database itself.


Other reseller web hosting customer tools include:

  • Site Builder Wizard & Web Templates

  • Web site management (IIS/Apache)

  • Domain name

  • eCommerce

  • Tech support

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